- Commonwealth Ombudsman
The Commonwealth Ombudsman investigates complaints about the administrative
actions of Australian Government agencies.
- Credit Ombudsman Service
The Credit Ombudsman Service is a free and independent External Dispute Resolution scheme. It provides consumers with an alternative to legal proceedings for resolving disputes with COSL Members operating in the Credit marketplace
Brochure
- Federal Government Consumer Information
Resources and assistance on a wide range of consumer issues. The Consumer Handbook Online can help you find the right organisation or agency to contact if you need more information or wish to make a complaint.
- Financial Ombudsman Service
The Banking & Finance division of the Financial Ombudsman Service now provides the dispute resolution service previously conducted by the BFSO.
- Gas Industry Ombudsman
Receives, investigates and facilitates the resolution of complaints from residential and small business customers regarding electricity/gas.
- Office of Information Commissioner
Assistance with freedom of information; includes conciliation case summaries.
- Ombudsman Western Australia
Government Departments, statutory authorities and local governments.
- The Energy Ombudsman
Receives, investigates and facilitates the resolution of complaints from residential and small business customers regarding electricity/gas.
(checked links 20.12.11)