About Us

Financial Counsellors’ Association of Western Australia (Inc)

FCAWA has been established and incorporated since 1985 as the peak body for Financial Counsellors in Western Australia.

The purpose and function of  FCAWA is to be the collective voice and forum for financial counsellors to express their views on systemic consumer related issues, which affect the community. FCAWA has ongoing input into government and non-government policies and practices. Also as the peak body, FCAWA represents its members and consumers through various committees and lobbies for change through submissions and membership on industry action groups.

FCAWA has 135 members throughout Western Australia.

Executive Committee 2016 – 2017

Constitution of Financial Counsellors’ Association of WA Inc.

2016 Annual Report

Payment and Refund Policy 2016

Legal Retainer Services

Financial Counsellors’ Association of Western Australia provides legal support and casework advice to financial counsellors through a contracted solicitor.


Find a Financial Counsellor

Enter your suburb or location in the search menu to the right, or simply browse below to find your nearest financial counsellor.

About financial counselling?

Federal or State Government funding agreements support Financial Counsellors throughout Western Australia to provide free, independent and confidential financial counselling services to members of the community experiencing financial hardship. Financial Counsellors provide information, options and support for individuals, families and consumer groups to explore, develop and implement strategies to overcome their financial situation. Financial Counsellors can assist with queries and information relating to the following areas:

  • rules and laws relating to bills and debts
  • working out payments with creditors
  • any other assistance which may be available
  • what you can do if you can’t pay bills, fines or debts
  • consumer problems
  • preparing a statement of position or a budget
  • bankruptcy and alternatives
  • other organisations which may be able to help

Become a Financial Counsellor

Qualifications for Financial Counsellors:
Diploma of Community Services (Financial Counselling)

This qualification applies to financial counselling, which is a specialist service assisting people faced with debt and other financial issues.  It requires specialist knowledge, paralegal skills and competencies especially in regard to credit and debt issues affecting clients and their rights and obligations.

Financial Counsellors work mainly with socially disadvantaged and marginalised families and individuals.  Through their casework knowledge they seek to bring about social and systemic change through a community development philosophy.

Workers at this level are required to have an understanding of Indigenous culture and history and to work with local communities in the provision of services.

Occupational names may include:

  • Senior Financial Counsellor
  • Financial Counsellor
  • Rural Financial Counsellor

NOTE: This qualification is NOT related to the work performed by financial planners or financial advisors whose role is to provide clients with strategies to address their investment options. This qualification does NOT refer to therapeutic counselling. Psychological issues, which affect individuals, families and groups such as gambling, substance abuse, child abuse, and mental or physical health problems require referral to a professionally qualified practitioner. However, a recognition of, and an ability to work within, a counselling framework on the way in which other issues may interact with personal financial issues is highly relevant to financial counselling practice.


DISCLAIMER – The material in these web pages are provided for the purpose of general interest only. The Association and its contractors, employees and other associated persons are not providing legal, accounting, professional or other advice or services, and expressly disclaim all liability to any person in regard to anything done or omitted to be done by such person in reliance upon any part of this material.

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